2022 年,韩国消费者对全球速卖通的投诉几乎增加了两倍,主要涉及产品质量、送货和跟踪问题。 2022 saw South Korean consumer complaints against AliExpress nearly triple, primarily regarding product quality, deliveries, and tracking issues.
2022 年,韩国消费者对阿里巴巴电子商务平台全球速卖通的投诉增加了近两倍,达到 673 起投诉,而 2021 年为 228 起。 2022 saw South Korea's consumer complaints against Alibaba's e-commerce platform AliExpress nearly triple, with 673 complaints compared to 228 in 2021. 主要问题包括产品质量、延迟/未交货、错误交货以及缺乏跟踪信息。 Major issues included product quality, late/non-deliveries, misdeliveries, and lack of tracking info. 消费者权益组织呼吁政府对跨国公司进行监管,韩国公平贸易委员会下属的韩国消费者服务中心正在与速卖通讨论开通热线以解决投诉。 Consumer rights groups urge the govt to regulate multinational companies, and the KCS, under the Korea Fair Trade Commission, is discussing a hotline with AliExpress to resolve complaints.