BT 客户在添加账户时需支付额外费用。 BT customers face extra charge over addition to account.

英国电信客户发现，他们的互联网账单上有未经授权的 Xbox Game Pass 订阅费用，每月 10 英镑。 BT customers found unauthorized charges of £10 per month for Xbox Game Pass subscriptions on their internet bills. 这个问题是客户在发现账单不符后自己发现的。 The issue was discovered by customers themselves after spotting discrepancies in their bills. 英国电信承认了这个问题，退还了额外费用，并建议客户保持警惕并报告其帐户上的任何可疑活动。 BT acknowledged the problem, refunded the extra charges, and advised customers to remain vigilant and report any suspicious activity on their accounts. 额外收费的原因仍不清楚。 The cause of the extra charges remains unknown.